Product-Led Growth in the AI Age: A 2024 Playbook
Real strategies for building AI products that sell themselves - lessons from the frontlines
Alright growth hackers and product builders, grab your coffee and buckle up. We need to talk about Product-Led Growth (PLG) in 2024, because everything you knew about it just got flipped on its head thanks to AI. After spending the last year launching three AI products (and watching two of them fail spectacularly), I’ve got some battle scars and lessons to share.
The New Rules of PLG in the AI Era
Let’s start with the uncomfortable truth: traditional PLG metrics are about as useful in the AI era as a chocolate teapot. Here’s why:
1. Time-to-Value Just Got Weird
Remember when we measured time-to-value in days or hours? Welcome to the world of instant gratification:
- Old world: “Users will see value in 7 days”
- AI world: “If they don’t see value in 30 seconds, they’re gone”
What actually worked for us:
- Instant AI-powered results in the free tier
- Progressive enhancement as users engage more
- “Wow” moments built into the first 60 seconds
2. The Onboarding Paradox
Here’s the thing about AI products - they need to feel magical but trustworthy. Too simple, and users don’t trust it. Too complex, and they bounce. We learned this the hard way: